Contact FiberLinks — Call, Email, or Visit

Call Us

The fastest way to get help. Talk directly to an internet specialist who can check availability at your address and walk you through the best options in minutes.

877-634-6220

Monday – Sunday • 7:00 AM – 11:00 PM EST

Call Now

Email Us

Prefer to write? Send us your question, address, and preferences at any time. We aim to respond to all emails within one business day.

support@fiberlinks.store

Response within 1 business day

Send Email

Our Office

We are headquartered in Manhattan. While we primarily assist customers by phone and email, our address is available for written correspondence.

FiberLinks
4 Washington Pl
New York, NY 10003
United States

Mail correspondence only

Hours of Operation

We maintain extended hours seven days a week so you can reach us around your schedule, not ours.

Monday – Friday	7:00 AM – 11:00 PM EST
Saturday	7:00 AM – 11:00 PM EST
Sunday	7:00 AM – 11:00 PM EST

All major US time zones served

What to Have Ready When You Call

Having the following information handy will help us give you a faster, more accurate recommendation during your call.

1Your address — including zip code, so we can check exact provider availability.
2Your current provider (if any) and what you're paying, so we can find you a better deal.
3Your monthly budget for internet (and TV/phone if you want a bundle).
4Your internet usage — number of people in the home and how you use the internet (streaming, gaming, WFH, etc.).
5Contract preference — whether you want a no-contract plan or are open to a 1–2 year term for better pricing.

What Happens When You Call

Here is exactly what to expect when you dial 877-634-6220.

Step 1

Greeting & address check
A specialist picks up and confirms your service address in our system.

Step 2

Needs assessment
We ask about your usage, budget, and preferences to narrow down the options.

Step 3

Plan presentation
We present the top 2–3 options with clear pricing, including any fees or post-promo rate changes.

Step 4

Order & setup
Once you choose, we process your order and confirm your installation date — all in one call.

Our Promise to You

When you call FiberLinks, you will always speak to a real person — never a bot, never an automated phone tree. Our specialists are here to help you, not to push a plan that earns us more commission. We tell you the truth about pricing, speeds, and contract terms — every time.

If we can't find a plan that genuinely meets your needs, we'll tell you that too — and point you in the right direction. Your trust matters more to us than a single sale.